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Pracice Merger

We are now SOUTH MOLTON MEDICAL CENTRE

From 1st April 2017 the two practices have formally merged to become South Molton Medical Centre.

Merger of South Molton Health Centre and East Street Surgery into a single practice entity - South Molton Medical Centre

South Molton Medical Centre

Press release - from South Molton Medical Centre

From 1st April 2017, we are officially known as South Molton Medical Centre, as many of you will have seen, the building works to make us into one physically building has been completed on the ground floor and the old entrance to East Street Surgery is no longer operational. We wish to thank all our patients for their patience and understanding whilst this work has been ongoing.

We hope you like the new style reception and waiting area; we are looking at the entrance currently and hoping to make this easier to access.  When checking in at the reception desk you will be asked to take a seat in one of the designated waiting areas, depending on where the doctor, nurse or HCA you are seeing is located within the practice, if you could take a seat where requested, this will help us enormously, thank you.

Our reception team are on hand to help with any questions you may have, and we have a suggestion box on the reception desk for your comments and concerns. We would value your thoughts, so please take a moment to fill in a message and leave for us.

As well as the physically changes to the premises, we have introduced our Same Day Team, giving patients the opportunity to find help in the form of face to face appointments and over the telephone.  This team includes a Nurse Practitioner, Duty Doctor and a pharmacist. Our reception team are a trained group of staff who would be better named “patient service advisors” and will play a key role in this process, so please be prepared to answer their questions and give as much information to them as possible to enable them to sign post you so you get the best possible treatment.

You may also encounter doctors and nurses who you are not familiar with, but please be assured that your full medical records are available to them, informing them of previous medical conditions and medications you may have previously taken.

A planning application has been submitted to North Devon District Council for our major build project. We are working with David Wilson Partnership in Barnstaple to deliver a facility which is designed to deliver modern day primary care to you. Whilst we are in the construction phase as it is our plan not to move out but to work around the build project which we realise will be challenging for everyone. At every stage we will be considering the safety of patient and staff and are working with a team of people to deliver this scheme.

GPs and Staff of South Molton Medical Centre, 28th April 2017.



 
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