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Noticeboard

A new IT system is coming to our Practice soon

The practice is currently in the process of installing a new clinical IT system called SystmOne. The new system will bring lots of benefits for both patients and staff, however training may take some time. There may be some disruption to booking appointments and ordering repeat medication for a few days during the changeover period from the old to the new system.  This change is scheduled to take place during the last week of April 2015. We thank you for your consideration and patience during this time of transition.

Blood tests are now being carried out in the Surgery by appointment only. 

You may still go to North Devon District Hospital to have a blood test if you prefer.  These are held at the Phlebotomy Dept on Level 2 between 9.00 am and 5.00 pm Monday to Friday. Patients will need to take the appropriate forms with them.

Welcome

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Patient access to routine care outside of core hours

The Prime Minister's Challenge Fund pilot of 8-8 pre-bookable appointments is available from 30th March 2015  for 9 weeks. There will be pre-bookable appointments offered at the Treatment Centres in Barnstaple and Bideford between 6pm and 8pm Monday to Friday from primary care.

Please ring 01392 269486 to make an appointment if you are unable to get a suitable appointment at the Surgery.  Please note we do offer a late evening surgery every Tuesday with pre-bookable appointments from 6.30 - 7.30 pm.

Practice Nurses

Lesley Leworthy has now retired and Pam Hodgkins will commence her role as a Practice Nurse at the beginning of April.  Pam has worked with the Community Nursing Team in the past and has been working at South Molton Community Hospital.  She is currently able to offer wound care, dressings and suture removal appointments.  Ruth Henry will be carrying out the remainder of routine nursing procedures as well as running the Chronic Disease clinics and providing asthma reviews, so there will be a shortage of appointments during the next few weeks until Pam is fully inducted to undertake all the other aspects that her role requires.  We thank you for your patience during this time.

Summary Care Record and Online Access to medical records

The Summary Care Record was introduced to improve the safety and quality of patient care. Because the Summary Care Record is an electronic record, it gives healthcare staff faster, easier access to essential information on you, and help to give you safe treatment during an emergency or when your GP surgery is closed. The record does not contain detailed information about your medical history, only important health information, such as whether:

  • you're taking any prescription medication 
  • you have any allergies
  • you've previously had a bad reaction to any medication 

Patients that have registered for online prescription ordering and appointment booking now have the option to view their summary care record online too.  If you wish to register for this service please come to the Surgery and complete a declaration/registration form.  You will be required to provide identification before you are granted access to this enhanced facility.  Please see the link below for further information on SCR.

 http://systems.hscic.gov.uk/scr/patients

 

(Site updated 27/03/2015)
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